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General Terms and Conditions

1. Scope of Services

We offer astrological consulting services, including:

    • Natal chart analysis
    • Astrological forecasting
    • General advice and guidance

    In the future, we plan to expand our services to include group sessions, webinars, and courses. There are no restrictions on the types of inquiries we accept.

    2. Disclaimer, Limitation of Liability, and No Warranty

    Our consultations are intended for informational and guidance purposes only and do not serve as a substitute for medical, legal, or financial advice. We make no warranties regarding the accuracy, reliability, or specific outcomes of astrological interpretations, as they are based on symbolic analysis and may vary depending on individual perception.

    We are not liable for any actions taken by the client based on our consultations, and we do not guarantee any specific results or changes in circumstances.

    3. Payment Terms

    Deposit: For individual consultations, a 50% deposit is required to begin the preparatory work. The remaining balance is due after the session. We reserve the right to switch to a 100% prepayment structure.

    Payment Methods: We accept bank transfers, card payments via Stripe, PayPal, and cryptocurrency.

    Long-term Consultations: For long-term consulting arrangements, we agree on the number of sessions and the total fee. A discount is provided for full prepayment, and installment payments are also available.

    4. Cancellation and Rescheduling Policy

    We are flexible regarding rescheduling. To reschedule a session, please inform us at least 2 days in advance to agree on a new date.
    In the event of cancellation, the deposit is non-refundable as preparatory work has already been done.

    5. Refund Policy

    We do not provide refunds. If a client is unsatisfied with the consultation results, we cannot offer compensation.

    6. Data Privacy and GDPR Compliance

    By registering for our services, the client agrees to the collection, storage, and processing of personal data, including their name, address, email, phone number, date, time, and place of birth, as well as their natal chart. This data will be used solely to provide consultations, courses, or other relevant services and to inform the client of future offers.

    All personal data is stored securely in compliance with GDPR requirements. To provide accurate astrological services, we may use a third-party application to calculate natal charts. This application may receive limited data, such as date, time, and place of birth. Clients have the right to request deletion of their data at any time. Further details on data handling can be found in our Privacy Policy.

    7. Jurisdiction

    These Terms and Conditions are governed by the laws of the Czech Republic and the European Union. Any disputes arising from these terms will be resolved in the relevant courts in the Czech Republic.

    8. Changes to the Terms and Conditions

    We reserve the right to update these Terms and Conditions. The updated version will be posted on our website and considered valid upon publication.

    9. Acceptance of Terms

    By seeking our consultation services, clients automatically agree to these Terms and Conditions.

    10. Contact Information

    If you have any questions or concerns regarding these Terms and Conditions or require assistance, please contact us at: [email protected]